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Privacy Policy


Forced To Be Fussy is committed to protecting and respecting the privacy of all our customers. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site or get in touch/make a purchase.

We do update this Policy from time to time so please review it regularly.

1 Information we may collect about you:  We may collect and process the following data about you.
1.1 Information that you provide by filling in forms on our website. We may also ask you for information if you report any problems with the Site;
1.2 If you contact us, we keep a record of that correspondence;
1.3 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
1.4 Details of any transactions you carry out through the Site; and
1.5 Details of your visits to the Site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access; and
1.6 Any information incidental to that listed above
1.7 Customer uploaded files necessary for processing your order


We work with certain third party service providers who we rely upon to handle your information securely and responsibly though we have no direct control over their procedures. See below for details of their individual Privacy Policies.

Mailchimp – We use Mailchimp to send newsletter emails to users who subscribe to receive them and customers who have placed orders with us. You can review their privacy policy here for information on how they manage user data.

Xero – We use Xero to process our accountancy/payment/banking/customer details. You can review their privacy policy here for information on how they manage user data.

PayPal and Stripe – We use PayPal  and Stripe to process payments for orders. You can review their privacy policies here for information on how they manage user data.


Cookies and similar technologies - When you visit our site, we may use cookies, similar technologies and local storage to collect information about how you use our site and provide features to you.

We may enable advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or the third party. 

Your data protection rights:

If you wish to access, correct , update or request deletion of your personal information, you can do so at any time by contacting us. (


Returns & Refunds:  If you find a fault in a product (apparel & accessories only) you have 7 days to notify us to discuss your options.  We are not at liberty to offer a full refund but happy to exchange like for like or for available apparel/accessories in the FTBF range or offer a credit note.  Please email us

Fresh product & Bake at home Kits are non refundable/returnable - In exceptional circumstances please email us

Allergies & Intolerances:  If you have any allergies or food intolerances PLEASE contact our team who can confirm all ingredients used, know preparation environments and any additional information we have.  Where possible we use 'free from' ingredients.  This isn't always possible.  Some ingredients used may contain allergens such as wheat, gluten, egg, dairy, soya and nuts.  We are doing all we can to eliminate these  and will update these terms.  Currently this is largely our chocolate based products.

We have a 5* kitchen registered with Portsmouth City Council.